Privacy Policy
Last update: July 21th, 2025
Note to Users:
This Privacy Policy is intentionally concise and written in plain language to reflect the scope of our services. MITS does not collect sensitive data, track users across third-party sites, or serve international markets subject to GDPR. We use only a small number of trusted tools to deliver our training services and communicate with students. If you have questions, we encourage you to reach out through our contact form.
Medical Interpreting Training School (MITS) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website or services.
1. Contact Information
If you have questions about this Privacy Policy or your data, please reach out to us through the contact form on the MITS website.
2. Information We Collect
We collect the following personal information:
- Name
- Email address
- Phone number
- Mailing address
- IP address
- Files or documents submitted through our website
This data is collected through registration forms, checkout pages, cookies, and support communications.
We do not collect sensitive personal data such as health information or government ID numbers.
3. How We Use Your Information
Your information is used for the following purposes:
- Creating and managing user accounts
- Granting course access and issuing certificates
- Communicating with you
- Improving our website and services through analytics
- Sending promotional or course-related emails (which you can opt out of)
4. Third-Party Services
To deliver our services, we may share your information with trusted third-party providers, including:
- Stripe and PayPal – for payment processing
- LifterLMS – our learning management system
- Google Analytics – for usage tracking
- Groundhogg – our CRM and email marketing platform
We do not sell your personal information to any third party under any circumstance.
5. Data Storage and Security
We store your data on our LMS platform and protect it using:
- SSL encryption
- Role-based access
- Secure firewalls
Your data is retained only for as long as needed for the purposes described in this Privacy Policy.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletions
- Opt out of marketing emails and certain tracking tools
To make a request, please use the contact form on our website.
7. Cookies and Tracking
We use cookies to:
- Maintain secure login sessions
- Analyze user behavior on our website
- Deliver relevant ads through retargeting
Third-party tools like Google Analytics may also collect usage data via cookies. You can adjust your browser settings to manage cookie preferences.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from minors.
9. Updates to This Policy
This Privacy Policy may be updated from time to time. When changes are made, we will post a notice on our website to inform users.