Frequently Asked Questions

FAQs

About the 40-hour programs

The course is completely self-paced, so there’s no set start date. You can begin whenever you’re ready and progress through the modules at your own pace. Think of it like watching a TV series—you engage with the content as much as you want each day or week. The system automatically tracks your progress, allowing you to pick up right where you left off. There are no fixed schedules, specific times, or deadlines to complete the course within your one-year access period.

After registering, you will have one full year to complete the course. However, the duration depends on your schedule—you can finish it within weeks or months. For example, if you complete the program in two months, you will still have access for the remaining ten months to review materials, redo exercises, and prepare for the national exam or employment screenings.

Yes, you will receive a final certificate of completion for the 40-hour training

You will receive a final certificate of completion for the 40-hour training program, allowing you to apply for the national exam or a job. The certificate will be emailed within 48 hours after your request and verification of successful completion.

Certificates for continuing education courses are available for immediate download upon passing the final quiz.

No, there isn’t. You will receive your final certificate upon successfully completing all lessons, exercises, and quizzes in the course. Unlike many other schools that withhold final certificates if students don’t pass a final exam—and require payment to retake the exam—MITS only requires you to complete all coursework as outlined by the trainers. Testing is integrated throughout the program through numerous quizzes, with a minimum passing score of 70%. You can retake these quizzes as many times as necessary to meet the requirement, with no additional fees.

You will receive a certificate of completion, which qualifies you to apply for the certification exam. It’s important to note the difference between a certificate and a certification. Schools are not authorized to grant certification credentials. Be cautious when reading ads, as these terms can be misleading—they are not the same. However, obtaining certification requires a certificate of completion from a school like MITS, as it is a prerequisite for applying to take the certification exams.

For more information on this topic, please watch the video at the link below.

Certificate vs. Certification 

Of course, you can write or call your instructor at any time. You can also make an appointment to chat over the phone, Zoom, FaceTime, etc. No limits!

We take pride in offering exceptional support and customer service. Our team provides assistance with the usability, format, navigation, and interface of the website content. However, MITS does not provide technical support for issues related to telecommunications, internet connections, hardware, personal equipment malfunctions, or any other technical matters beyond our control.

To progress to the next lesson, you must score a minimum of 70% on the quiz. If you don’t pass on your first attempt, you can review your answers and retake the quiz.

The quizzes are based solely on the material covered in the class, so there won’t be any surprises.

Unfortunately, we do not have any available funds or grants to assist with the payment of these courses. MITS is a private school offering a certificate-of-completion program, which does not qualify for federal financial aid like colleges and universities.

However, some employers may offer tuition assistance programs. If this course will enhance your job performance and benefit your employer, they might be willing to provide financial assistance or reimbursement.

To successfully complete these courses, you will need:

  • An internet connection and a reliable device (computer, laptop, tablet, or smartphone). MITS supports all browsers, but we recommend having more than one installed, such as Google Chrome, Firefox, Edge, or Safari (for Mac users).
  • A voice-recording device for your interpreting exercises (required). Most smartphones have this feature. Your recordings will only be used in class to assess your interpretations, and you won’t need to send them to us.
  • Notebooks, pens, and highlighters for note-taking.
  • Headphones or earbuds (optional).
  • A printer (optional). You can download all course materials in PDF format to print or save on your device.

Yes, you can. However, using a desktop or laptop is more convenient and practical for managing media files.

MITS courses are not RID-approved and therefore fall under the PINRA category. You can still earn CEUs if an approved sponsor pre-approves the courses before you begin. For more information, visit: RID PINRA Guidelines.

Enrolled Students

Most smartphone today have voice recording capabilities. On an iPhone for example, you can find an application called voice memos. If you can’t easily find it, it may be nested into the Extras app. Other devices come with this feature too. If you don’t have one, you can download one from the many free options in your app store. 

You can also purchase a classic digital recorder online. A decent recorder that will do the job may range from 25 to 50 dollars.

Please make sure to get very familiar with your recording device to avoid delays, complication, and frustration.

All your certificates are saved on your dashboard. 

  • Go to the dashboard by clicking on My Courses.
  • Look for the tab that says My Certificates
  • Click on the certificate you want to open.

There are many ways to save your certificate.

  • To save as a PDF, click on Print and then choose Save as PDF.
  • Take a screenshot to save as a JPG (image).
  • Take a picture with your mobile.

It’s important that you save your certificates in a format that can be easily opened by others. Please do not submit links or HTML to the renewing organization as they will not be able to open them. 

Rarely, the system will redirect you to the sales page. Please click on Enroll Now again, and  it’ll tell you that you are already enrolled and to click to continue. Go ahead and click on that button.

If that doesn’t work or you’re having a different type of problem, please use a different browser, e.g., Chrome, Firefox, Explorer, or Safari (Mac).

If you’d like to purchase a one-time extension of three months. Please click on the following link: 

Extensions for the 40-hour program

If you didn't find the answer to your questions, please call us at 818.465.8425

Scroll to Top